In conjunction with Marcus Hearn developed and supported Scheduled Airline Failure Insurance and after 9/11 when US and Canadian Airlines went into Chapter 11 or equivalent bankruptcy protection, organised on going protection for members members to enable sales to continue
Developed and supported the concept of Airline Deeds of Undertaking and CAA ideas on ‘agency sales’ reducing the level of net assets required by members
Run regular education sessions for members when CAA rules change
Usually the first point of call for the CAA seeking advice on proposals
Regular contact with airlines and their associations